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asw:portal is created for external users (Users who are not employees of the company ASW). Portal is used for ticketing, help desk and monitoring realisation of tickets.

External users of portal:

• External users who have permission to view ticket - read-only user
• External users who have permission to view and edit ticket - read-write user

For using asw:portal you will need:

• Internet browser
• Internet connection
• User account
• Permissions